Buying or reserving a ticket

For audiences: how checkout works, where your QR ticket and confirmation email arrive, and how to find an order again later.

This one's for the audience. If you're booking a night out through Spotagig, here's how it works and where your ticket ends up.

Booking a ticket

  1. Open the event and choose your tickets Pick the ticket type you want and set the Quantity. Some shows offer more than one type — general admission and VIP, say — at different prices.
  2. Add your details Under Your details, give the Name and Email for the booking. Use an address you can actually open on the night — that's where the tickets go.
  3. Pay, or just reserve Paid tickets go through a secure Stripe checkout. Free events simply reserve your place — no card needed.
Not every show sells here Plenty of events sell on Eventbrite, Fienta or the venue's own site. If that's the case you'll be sent there (or shown the options) instead, and your ticket comes from that platform — not from Spotagig.

Where your ticket arrives

As soon as the payment clears you'll land on a confirmation page showing your tickets, each with its own QR code. A confirmation email follows with the same tickets attached.

If the page says it's still confirming your tickets, give it a few seconds — that's just the payment settling. You don't need to pay again, and the email arrives either way.

Keep the confirmation email It contains a private link back to your order, so you can pull your tickets up on your phone at the door without logging in or digging through a download folder.

On the night

Bring the QR code — on your phone or printed. Each code admits one person and is scanned once on the way in. If you booked for several people, the order contains a ticket per person, so either arrive together or forward each guest their own.

If something goes wrong

  • No email? Check your spam folder and confirm you typed the address correctly at checkout.
  • Lost the link? The organizer can look you up by name or email on their attendee list — contact them directly.
  • Refunds and changes are handled by the event organizer, not by Spotagig. Their details are on the event page.